Unscheduled Community Pages Maintenance
Jun 17, 16:55 PDT
Resolved - We have completed the unscheduled maintenance on the Community Pages.
Jun 17, 15:20 PDT
Investigating - We are currently investigating an issue with our Community Pages. You may be unable to access the Second Life Forums, Blogs, Answers, and Knowledge Base pages during this time.
We thank you for your patience during this time.
Second Life Service Issues
Jun 13, 19:48 PDT
Resolved - This incident has been resolved.
Jun 13, 19:32 PDT
Investigating - Some Second Life services are currently experiencing an outage. During this time, some Second Life services may be unavailable including, but not limited to: logging in, building, chatting, web services and object rezzing. Please refrain from rezzing in-world, in addition to transacting in-world, on the Marketplace, or on the Lindex during this time.
Please monitor this blog for additional updates
Scheduled Phone and Live Chat Support Maintenance
Jun 13, 14:30 PDT
Completed - The scheduled maintenance has been completed.
Jun 13, 12:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 11:06 PDT
Scheduled - Phone and chat support will be unavailable from 12:30 PM PDT to 2:30 PM PDT today, June 13th, 2019. Ticket submissions will still be available at this time.
Scheduled Billing Maintenance
Jun 13, 11:15 PDT
Completed - The scheduled maintenance has been completed.
Jun 13, 10:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 11:26 PDT
Scheduled - We will be performing maintenance on our billing systems Thursday, June 13th at 10:15 AM PDT. While this maintenance is in progress, residents will be unable to use the cashier or make purchases. Please watch this blog for updates.
Scheduled Phone and Live Chat Support Maintenance
Jun 12, 13:30 PDT
Completed - The scheduled maintenance has been completed.
Jun 12, 12:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 11:02 PDT
Scheduled - Phone and chat support will be unavailable from 12:15 PM PDT to 1:30 PM PDT today, June 12th, 2019. Ticket submissions will still be available at this time.
Scheduled Billing Maintenance
Jun 12, 11:24 PDT
Completed - The scheduled maintenance has been completed.
Jun 12, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 10:30 PDT
Scheduled - We will be performing maintenance on our billing systems Wednesday, June 12th at 11:00 AM PDT. While this maintenance is in progress, residents will be unable to use the cashier or make purchases. Please watch this blog for updates.
Scheduled Bug Reporting Maintenance
Jun 11, 00:00 PDT
Completed - The scheduled maintenance has been completed.
Jun 10, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 10:53 PDT
Scheduled - Our Second Life bug reporting system at https://jira.secondlife.comwill undergo scheduled maintenance today at 10 PM PDT. While the maintenance is in progress, it may not be possible to log into the site or access reports or documentation on that site. Please watch this blog for updates.
Investigating: Log In Issue with Charter/Spectrum
Jun 10, 11:24 PDT
Resolved - We have confirmation that the ISP has resolved the problem. Thank you for your patience.
Jun 10, 11:17 PDT
Update - We are continuing to investigate this issue.
Jun 10, 06:05 PDT
Investigating - We are currently aware of an issue causing people with Charter or Spectrum internet to have issues connecting to www.secondlife.com and the Marketplace. Residents using that service provider may receive a message that they are unable to log in until the issues with Charter/Spectrum have been resolved.Please look to this blog for future updates.
Scheduled Live Chat Maintenance
Jun 9, 14:03 PDT
Completed - The scheduled maintenance has been completed.
Jun 9, 06:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 06:02 PDT
Scheduled - Live chat support will be unavailable today, June 9th, 2019. Concierge phone support and ticket submissions will still be available at this time.
Scheduled Concierge Phone Maintenance
Jun 9, 10:00 PDT
Completed - The scheduled maintenance has been completed.
Jun 9, 09:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 07:45 PDT
Scheduled - Concierge phone support will be unavailable today from 9:00AM PST to 10:00AM PST, June 9th, 2019. Ticket submissions will still be available at this time.
