Rolling Restarts for Second Life Release Candidate Channels
Aug 5, 14:55 PDT
Completed - The scheduled maintenance has been completed.
Aug 5, 07:05 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 07:04 PDT
Scheduled - We will be performing rolling restarts for regions on the RC Channels on Wednesday, August 5th beginning at 7:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Scheduled Maintenance on Backend Systems
Aug 4, 10:30 PDT
Completed - The scheduled maintenance has been completed.
Aug 4, 09:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 11:28 PDT
Scheduled - Second Life will be performing maintenance on our backend systems on Tuesday, August 4th at 9:30 AM PDT. While this maintenance is in progress, some Residents may be unable to log in or experience a disconnect from chat groups, agent presence or object presence. Please watch this blog for updates.
Issues with the Second Life Marketplace
Aug 3, 23:15 PDT
Resolved - This incident has been resolved.
Aug 3, 23:00 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 3, 22:47 PDT
Identified - The issue has been identified and a fix is being implemented.
Aug 3, 22:33 PDT
Investigating - We are aware of issues with the Second Life Marketplace. Our engineers are investigating.
Scheduled Maintenance on Backend Systems
Aug 3, 10:30 PDT
Completed - The scheduled maintenance has been completed.
Aug 3, 09:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 11:27 PDT
Scheduled - Second Life will be performing maintenance on our backend systems on Monday, August 3rd at 9:30 AM PDT. While this maintenance is in progress, some Residents may be unable to log in or experience a disconnect from chat groups, agent presence or object presence. Please watch this blog for updates.
Increased Ticket Volumes
Jul 31, 11:14 PDT
Resolved - Thank you for your patience! We're happy to report that wait times for most of our Support ticket types have improved to the point that we're marking this report as resolved. However, our Support department is still experiencing a heightened level of interest in Second Life, which may slightly increase wait times for some specialist Support tickets. We're very sorry for the inconvenience.
May 4, 13:59 PDT
Identified - We are currently experiencing higher than normal ticket volumes. We apologize for any delay you may experience and our support teams are currently working all tickets in the order that they are recieved. We appreciate your patience.
Billing Maintenance
THIS IS A SCHEDULED EVENT Aug 11, 10:00 - 11:30 PDT
Jul 31, 06:43 PDT
Scheduled - We will be performing maintenance on our billing systems. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
Scheduled Maintenance on Backend Systems
Jul 30, 10:30 PDT
Completed - The scheduled maintenance has been completed.
Jul 30, 09:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 11:26 PDT
Scheduled - Second Life will be performing maintenance on our backend systems on Thursday, July 30th at 9:30 AM PDT. While this maintenance is in progress, some Residents may be unable to log in or experience a disconnect from chat groups, agent presence or object presence. Please watch this blog for updates.
Scheduled Maintenance on Backend Systems
Jul 29, 10:30 PDT
Completed - The scheduled maintenance has been completed.
Jul 29, 09:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 08:54 PDT
Scheduled - Second Life will be performing maintenance on our backend systems Wednesday, July 29th at 9:30 AM PDT. While this maintenance is in progress, some Residents may experience a disconnect from chat groups, agent presence, object presence, or troubles logging in. Please watch this blog for updates.
Scheduled Maintenance on Backend Systems
Jul 28, 11:00 PDT
Completed - The scheduled maintenance has been completed.
Jul 28, 09:53 PDT
Verifying - Verification is currently underway for the maintenance items.
Jul 28, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 17:24 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 27, 17:08 PDT
Scheduled - Second Life will be performing maintenance on our backend systems Tuesday, July 28th at 9:00 AM PDT. While this maintenance is in progress, some Residents may experience a disconnect from chat groups, agent presence or object presence. Please watch this blog for updates.
Unscheduled Billing Maintenance
Jul 27, 10:05 PDT
Resolved - We have completed the unscheduled maintenance on our billing system. Thank you for your patience during this time.
Jul 27, 09:30 PDT
Investigating - We are performing unscheduled maintenance on our billing system. At this time, Residents may be unable to use the cashier or to make purchases, and some purchases may take longer than normal to process. Please watch this blog for updates.
