Rolling Restarts Second Life RC Channels
THIS IS A SCHEDULED EVENT Jun 10, 07:00 - 15:00 PDT
Jun 5, 15:17 PDT
Scheduled - We will be performing rolling restarts for regions on the RC Channels on Wednesday, June 10th beginning at 7:00 AM PST. Please refrain from rezzing no copy objects and remember to save all builds.Please check this blog for updates.
Rolling Restarts Second Life Main Channel
THIS IS A SCHEDULED EVENT Jun 9, 03:00 - 13:00 PDT
Jun 5, 15:13 PDT
Scheduled - We are performing rolling restarts for regions on the Second Life Main Channel on Tuesday, June 9th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Partial Outage with Skrill
Jun 4, 16:15 PDT
Identified - We have identified the issue causing some Residents to have trouble using their Skrill payment method. If you are experiencing a problem transacting with your Skrill account, please try removing and re-adding the account at https://accounts.secondlife.com/billing_information/.
Jun 4, 07:28 PDT
Investigating - We have been made aware of an issue with the Skrill payment method that may prevent some residents from transacting, and we are currently investigating. Removing and re-adding the Skrill account may help alleviate this.
Unscheduled Inventory Maintenance
Jun 4, 14:47 PDT
Resolved - This incident has been resolved.
Jun 4, 13:03 PDT
Investigating - We are currently aware of an issue impacting inventory at this time. During this time, residents may have issues with any inventory related activities including building, logging in, as well as avatar and object rezzing. Please refrain from rezzing in-world at this time. Keep an eye on this blog for further updates.
Phone and Live Chat Support Maintenance
Jun 4, 14:30 PDT
Completed - The scheduled maintenance has been completed.
Jun 4, 13:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 06:01 PDT
Scheduled - Phone and chat support will be unavailable on Thursday, June 4th from 1:30 PM - 2:30 PM PST. Ticket submissions will still be available at this time.
Unscheduled Live Chat Maintenance
Jun 4, 07:18 PDT
Resolved - This incident has been resolved and Live Chat is now accessible.
Jun 4, 06:41 PDT
Investigating - We are aware of an issue with live chat support and we are currently investigating. Ticket submissions are still available during this time if you are experiencing issues contacting support via live chat.
Some HTTPS requests from LSL scripts are failing
Jun 3, 23:12 PDT
Monitoring - The fix for this issue rolled out to the main channel this morning. If you're still having issues with HTTPS calls failing to your service from LSL, please see the following comment on our Jira: https://jira.secondlife.com/browse/BUG-228848?focusedCommentId=625966&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-625966
Jun 1, 14:46 PDT
Update - We believe we have a fix for this issue. We're going to change the order of this week's grid rolls (we're going to roll the RC channels on Tuesday, and then the main channel on Wednesday) to allow us to get this fix out on the grid as quickly as possible.
Thanks for hanging in there with us. Our engineers worked most of the night on finding the problem and coming up with a fix.
May 31, 20:47 PDT
Identified - We've figured out what the problem is. Our engineers are trying to figure out how best to solve the issue.
May 31, 20:41 PDT
Investigating - We are aware that some calls to HTTPS addresses in the llHTTPRequest() LSL script function are failing. Our engineers are investigating now.
Rolling Restarts Second Life Main Channel
Jun 3, 11:00 PDT
Completed - The scheduled maintenance has been completed.
Jun 3, 03:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 13:52 PDT
Scheduled - We are performing rolling restarts for regions on the Second Life Main Channel on Wednesday, June 3rd. Please refrain from rezzing no copy objects and remember to save all builds. Note that this is a switch in the usual day for the Main Channel to roll, and only applies to this week. Please check this blog for updates.
Billing Phone Maintenance
Jun 3, 09:00 PDT
Completed - The scheduled maintenance has been completed.
Jun 3, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 14:20 PDT
Scheduled - Billing phone support will be unavailable on Wednesday, June 3rd from 7:00 AM to 9:00 AM PST. Concierge phone support, live chat, and ticket submissions will still be available at this time.
Rolling Restarts Second Life RC Channels
Jun 2, 09:01 PDT
Completed - The scheduled maintenance has been completed.
Jun 2, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 13:51 PDT
Scheduled - We will be performing rolling restarts for regions on the RC Channels on Tuesday, June 2nd beginning at 7:00 AM PST. Please refrain from rezzing no copy objects and remember to save all builds. Note that this is a switch in the usual day for the Main Channel to roll, and only applies to this week. Please check this blog for updates.
